Pick and Pack Services
Scalable pick and pack services and order fulfilment solutions that help businesses improve accuracy, reduce fulfilment costs and deliver a seamless customer experience from warehouse to doorstep.
Why Choose Capital Group for Pick and Pack Fulfilment?
- 65,000 sq. ft fully racked warehouse capacity spanning 2 sites
- UK Midlands based with UK-wide coverage
- ISO 9001 & ISO 14001 Accredited
- Secure compound with CCTV and 24-hour security
- Retail rollout expertise
- Proud to Partner with clients including Tesco, Morrisons, Sainsburys, M&S, Primark, John Lewis, Foot Locker & Kia
What are Pick and Pack Services?
Pick and pack order fulfilment is a logistics service that involves selecting products from warehouse inventory, packing them securely and preparing them for dispatch to customers. When an order is received, items are picked from storage locations, checked for accuracy, packed appropriately and shipped through the chosen delivery network.
Pick and pack services form a key part of the order fulfilment process, helping businesses manage inventory efficiently, improve order accuracy and deliver a positive customer experience.
By outsourcing pick and pack warehousing to a specialist fulfilment warehouse, businesses can reduce operational costs, streamline logistics and scale their fulfilment operations as order volumes grow.
Pallet Storage & Inventory Management Challenges We Help Businesses Overcome
Growing Order Volumes
As businesses grow, increasing order volumes can place pressure on internal resources, warehousing capacity and fulfilment operations. Capital Group provides scalable fulfilment services that allow businesses to increase capacity without investing in additional warehouse space, equipment or fulfilment staff.
Rising Fulfilment Costs
Managing warehousing, staffing, packaging and distribution internally can become increasingly expensive as a business grows. Capital Group’s outsourced fulfilment services provide a cost-effective alternative, allowing businesses to benefit from professional warehousing and fulfilment infrastructure without significant capital investment.
Inaccurate Orders
Order fulfilment mistakes can lead to customers receiving the wrong products, resulting in returns, complaints and additional operational costs. Capital Group’s experienced pick and pack team follows robust fulfilment processes to ensure orders are accurately picked, packed and dispatched, helping businesses maintain customer satisfaction and reduce costly errors.
Delayed Dispatch Times
Slow or inefficient fulfilment processes can lead to dispatch delays, missed delivery expectations and dissatisfied customers. By combining efficient warehouse operations with integrated logistics services, Capital Group helps businesses streamline fulfilment processes and improve delivery performance.
Managing Returns Effectively
Handling customer returns can consume valuable time and resources, particularly for businesses with high order volumes. Capital Group supports efficient returns management processes, helping businesses maintain operational efficiency while delivering a positive customer experience.
Limited Warehouse Space
Many businesses eventually outgrow their existing storage facilities, creating challenges for stock management and order fulfilment. Capital Group provides secure and flexible warehousing solutions that give businesses access to additional storage capacity without the expense of expanding or relocating premises.
Our Pick & Pack Fulfilment Process
Products are received into Capital Group’s secure Midlands fulfilment warehouse, where deliveries are checked to ensure stock has arrived accurately and in line with customer requirements.
Inventory is booked into our warehouse management systems, creating clear stock records and providing visibility of products from the moment they enter the fulfilment process.
Goods are stored safely within our ISO 9001 and ISO 14001 accredited warehousing facilities, supported by secure site access, CCTV and 24-hour security to help protect customer inventory.
When an order is received, products are picked from their allocated warehouse locations by our experienced pick and pack team, helping to ensure every order is selected accurately and efficiently.
Orders are checked, packed securely and prepared for onward delivery using suitable packaging and fulfilment processes that support accuracy, product protection and a positive customer experience.
Once packed, orders are dispatched through Capital Group’s logistics and distribution network for delivery across the UK and Europe, helping businesses provide a reliable service from warehouse to doorstep.
Benefits of Utilising Capital Group’s Pick and Pack Service
| Feature | Customer Benefit |
|---|---|
| Accurate Order Picking | Reduce fulfilment errors and ensure customers receive the right products |
| Secure Product Packing | Protect products in transit and improve the customer delivery experience |
| Inventory Management | Maintain clear stock visibility throughout the fulfilment process |
| Scalable Fulfilment Services | Adapt fulfilment capacity as order volumes increase or fluctuate |
| Integrated Warehousing | Store, pick, pack and dispatch orders from one managed fulfilment warehouse |
| Distribution Support | Improve dispatch times and deliver orders efficiently across the UK and Europe |
Capital Group’s pick and pack services combine secure warehousing, accurate order picking, professional packing and integrated distribution support to help businesses streamline their order fulfilment process. Whether you require a scalable pick and pack service, outsourced fulfilment services or a reliable fulfilment warehouse, our experienced team helps ensure orders are processed accurately, dispatched efficiently and delivered to customers on time.
Industries We Support
Capital Group supports businesses across a wide range of industries, providing flexible warehouse storage solutions tailored to sector-specific requirements, compliance standards and distribution challenges.
Case Studies
Primark Retail Fixtures
For more than 2 years we have been a key part of the Primark retail store supply chain. Holding fixtures in our warehouse, packing, delivering and installing across their retail stores in UK & Ireland.
John Lewis & Partners
We are a key partner of John Lewis playing a main role in receiving their store furniture and fixtures for their stores. We provide storage, unpacking and repack, delivery, distribution along with installation.
Nationwide Warehouse Storage Services
Capital Group are Midlands based, but serving customers nationwide.
We are ideally positioned to serve:
- Birmingham
- Coventry
- Leicester
- Northampton
- Nottingham
- Derby
We provide a major advantage for business needing fast turnaround and reliable delivery.
Frequently Asked Questions
What does Capital Group do?
Capital Group provides flexible warehouse storage solutions, inventory management, fulfilment and distribution services for businesses across the UK and Europe.
Who is this service suitable for?
Capital Group’s pick and pack services are ideal for e-commerce businesses, retailers, wholesalers, manufacturers and growing organisations that need a reliable fulfilment partner to manage inventory, process customer orders and deliver products efficiently without investing in their own warehousing and fulfilment infrastructure.
What problems does it solve?
Our pick and pack fulfilment services help businesses overcome order fulfilment challenges including inaccurate orders, growing order volumes, limited warehouse space, rising operational costs, delayed dispatch times and inefficient returns management, allowing them to improve customer satisfaction while scaling operations more effectively.
What makes Capital Group Different?
With 65,000 sq. ft of warehousing capacity, ISO9001 and ISO14001 accreditation, value-added services including assembly and contract packing, and UK and European distribution capabilities, Capital Group delivers more than just storage – we provide complete logistics solutions.
Let us help with your Warehousing needs
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